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Updating your account

You can update your basic account information from the Settings page of your account at any time. To access your account, simply log in, click on "My Account" in the upper right hand corner.  Scroll down to Account Settings. 

Tip:  Selecting "My Dashboard" will give you many other great features and options for your business account.  

You can update your basic information from the Settings page of your account at any time. To access your account, you can click any of the links or buttons in the emails we send you or log in the old fashion way with your email and password.  Once logged into the site, click on "My Account" in the upper right corner of the page and scroll down to "Account Settings".  Here you can change your account information. 

PLEASE NOTE: To submit a request you must set up an account. This account allows us to notify you any time we have an update regarding your request. In addition to the information required to generate a request, we only collect basic information to create your account; your name, email, and mobile phone number (optional) so you can receive price quotes and internal communications from us on your mobile device. All personal contact information remains with 1-888-DRIVING.  We do NOT share your contact information with the businesses until you have accepted a quote in which we will send that business your contact info to set up an appointment. 

Still need help? Contact us at 1-888-DRIVING (374-8464)

Each Business has a profile. Their profile is full of information that will help you with your hiring decision.

On each profile you will find the businesses service area, company description, and a list of services they offer. In addition to the basic information listed above you may also find customer reviews and images/videos to help you get a better since of the professional work experience and customer satisfaction.

You are free to browse the profiles of each business who contacts you. Taking the time to do this will definitely help you get comfortable with a businessso you can make the right hiring decision. If you have reviewed all of the information on a business's profile and are still searching for answers, feel free to ask the business directly. They are contacting you because they want to help you achieve your goals.

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A request is what we send out to the businesses on your behalf.  It is the only thing they have to determine if they can help and are willing to send you a quote. The more information you provide the better.

Creating a request generally takes less than 60 seconds to complete.  Our system will ask a series of questions about your service needs. Some may be multiple choice for convenience and others require you to write in your answer. While some questions do not require an answer, we do suggest you answer each question to the best of your ability. Professionals are less likely to respond to customers who have incomplete requests.

That's all there is to it! 

Still need help? Contact Us at 1-888-DRIVING (374-8464)

A business can send a personalized message, a coupon to customer along with thier original Quote.  The customer can message you in return.  There is no additional cost to comminicate as often as you wish with the customer. Our system allow communication with customers using email and or their mobile device if you provide your mobile number when you registered on our site. 

Still need help? Contact us at 1-888-DRIVING (374-8464)

After you create a request, we send it out to our network of local trusted businesses to notify them of your request. These professionals have the ability to review the details of your request and reply if they are interested and available to meet your needs. You will only recieve a maximum of five quotes per bid, so don't worry about being flooded with businesses trying to contact you. 

Depending on the selections you made when you created the request. The businesses quote will have a custom message, possibly a discount coupon or image document, some general business information, and contact information. In addition, you may see reviews, and a price quote. All of this information will be at your disposal to help you make the right hiring decision.

You can reply to as many quotes as you receive through the website or your mobile device.  You can also call the business directly. Messaging back and forth is a great way to start the conversation, but you are free to move the conversation to a phone call as you please. Remeber, they do not have your direct contact information so you have to initate contacting the business first if you so choose.   If you keep the conversation going through chat on the website, we will notify you by email and/or text any time there is a new message or update, so be sure to keep an eye out for our notifications.

You can manage your notifications from the "My Profile"  page or your account, any timeby click on the My Account link on the top right corner and the selecting "Notification Settings" on the far left of the screen. 

Still need help? Contact Us at 1-888-DRIVING (374-8464)

Our Model Works….We Guarantee it!  The difference between us and traditional advertising is that instead of paying for mass exposure and hoping it generates new customers, we do the hard work to find and deliver local customers who are interested in your service.  We then send these customers directly to your inbox and you only pay to engage with customers you're interested in working with.  If you see a request you are interested in, simply  purchase "Credits" and use those credits to reach out to the customer, send discount couplons, pice quotes or even ask for more information.  Remeber, what makes our system so great is we find customers looking for your service and send you their request information for FREE!  You choose if you want to pay to engage and get their business. . 

Here is where we show our confidence and back you! Should there be a chance you do not get hired before your first pack of credits are used up.  To protect your investment and trust in us, we offer our “Get Hired Guarantee” -- if you do not get at least 1 new hire from your first pack of credits, all future quotes are on us until you do get hired and recoup your initial investment. 

We know you need a nice Return On Investment (ROI) and we want you to be a successful, happy client of ours!  So if you believe you are entitled to our Get Hired Guarantee, please contact us through your admin panel  so our team can review your account and make sure our Guarantee is applied to your account.

Still need help? Contact Us @ 1-888-DRIVING (374-8464)

What are Quote Credits?

We are a pay-per-Quote referral system where you buy and use credits to send quotes or communicate with local customers who have submitted a request for service. When you contact a customer, we call this sending a Quote. You only pay when you send a Quote. We do not charge commission and there is no subscription fees.

How do Quote Credits work?

Quote Credits are deducted from your account each time you send a Quote. If the customer does not view your Quote within 24 hours, we automatically refund the Quote Credits you used for that Quote. The number of Quote Credits it costs to send a Quote ranges from 2-10 depending on the customer request and service request. at no cost, you will see how many Quote Credits it will cost to send a Quote in the lead details you receive for each request.

1. Create your Quote - Your Quote is essentially your introduction to the customer. You choose what to say and can write a personal message addressing the customers’ needs. You can include your price or even request more information. A price is not required. If you do list a price, be professional and clear about what is included for your price.
2. Buy Quote Credits- After you write your Quote and click send, the website will prompt you to purchase your first pack of Quote Credits to complete the sending process. We offer all first time businesses 10 free credits to try us out an no cost. .
3. Send your Quote – If you have enough Quote Creditsin your account,  simply click to send your Quote.  The customer will instantly see the Quote in their email and on their mobile device.  If you do not have enough Quote Credits, simply purchase Quote Credits using a credit card or PayPal and your Quote will be sent to the customer.
5. FAQ about Credits

• How much do Quote Credits cost? Our price is $1.00/credit. We offer discounts from time to time, but this is the base price.
• Why should I buy a package of credits? We start you with a 10 Quote pack – After those 10 Quotes are used up, you can choose to choose a package with a discount. The more you buy, the more you save.
• Do my Quote Credits expire? No, Quote Credits do not expire. Use your Quote Credits at your own pace.
• Do I have to send a Quote to every request? No, you are never obligated to send a Quote. You can simply do nothing on a customer request if it is not right for you. Again, it costs nothing to view a request.
• What happens when I run out of Quote Credits? Any time you attempt to send a Quote with insufficient Quote Credits the website will prompt you to get more. You can always buy more Quote Credits.
• Do you offer refunds on credit packs? We do not offer refunds on credit pack purchases, but we do offer a Get Hired Guarantee. (See our amazing Get Hired Guarantee) 

We want you to succeed by helping your businesses market itself in a way that is profitable and sustainable for you, and for us.

When purchasing credits for the first time and in the future, we offer packages for your to choose from.  As you can see, the more you buy, the more you save!  This should ensure you have enough quotes to get at least your first hire, possibly more.  Remember, we have our Get hired Guarantee for first time businesses who purchase their first credit package.  When you are out of credits, you are able to buy more credits and our site will let you know when you are running low on credits.  

Here is how you buy credits:

1. Once you have used up the first free 10 credits, the site will give you a notice you are low on credits.
2. Select a package of your choosing.
3. Pay using our secure payment gateway.
4. You will receive an email reciept and you can always videw your transaction history in your profile account.
5. If your quote is not viewed by the customer within 24 hours we will  automatically refund the credits you used back to your account for future use.

You are in complete control of your customers and their payments. After you are hired by a customer you will work directly with them to figure how and when you are to be paid.

Here is a list of things you can and should do to make sure you do once your quote has been accepted:

• Contact the Customer as soon as possible.  Their contact information appears once they accepted your bid.
• Schedule an appointment and collect a deposit up front if possible. 
• Clearly establish any/all of your policies with new customers before you complete the job.
• Keep in touch with your customer regarding their needs and expectations to ensure there is no miscommunication.

If you have any issues receiving payment from any new customer you met through our service, please contact us. We will do all we can to help you get paid and if necessary, close their account. .

Refunds

We respect your time and money.  If your quote is not viewed by the customer within 24 hours we will automatically refund your credits.  You will always recieved an email notification when a customer views your quote so you do not have to rely solely on guessing who viewed your quotes or not. .

• All refunded credits are automatically added back to your account.
• Refunded credits are immediately available to reuse.

We are reasonable.  After all, our philosophy is to create a win-win experience for all users of this site!  Therefore, we realize there may be other situations where we can give you a refund. We can’t offer refunds for everything, but we'll do our best to be reasonable and fair. Contact us directly to request a refund.

Accepted Payment Methods

We currently accept the following payment methods:

• All major credit cards (VISA, MasterCard, Discover, American Express)
• PayPal

When you try to send a quote with insufficient Credits, our system recognizes that you need more credits to send a quote and takes you to a payment page so that you can purchase credits and finish sending your quote. For your protection, we do not store your credit card information so please have your card information ready at the time you wish to purchase Quote Credits.

Having trouble using your card?

1. Double check that the information you typed is correct and correctly formatted (EX: 08/2025 for expiration date)
2. Try a different card to make sure it is not a card specific error.

You are never obligated to accept a quote from a business, but if you do decide to do so, be sure to click on the "accept" button in their quote to you. 

Accepting  a business quote is very helpful to both the business and to us. We like to know if our services are providing value to businesses and customers, and the only way we will know is if you accept quotes. The business benefits from being hired by you and it also allows others who submittd quotes that you have selected a business for your job request.  

Still need help? Contact us at 1-888-DRIVING (374-8464) 

1-888-DRIVING wants to help your company succeed.  One way we can help is to provide some tips on how to write a great quote.

Personalization

This is your first impression. Address the customer by name to personalize your response. Show them you know what they need by addressing specific details that were mentioned in their request, and share some insights to let them know you'll provide a quality service that is based on their expectations and needs.

Professionalism

Customers need to know why they should hire you. Tell them why you are the best by sharing your expertise on the subject. Be sure to use correct grammar and spelling in your message. Customers link the level of professionalism of a business through the use of correct grammar and spelling in their communications.

Price

In your quote you can include a price, provide a discount coupon or you can choose to request more information. Either way, its best to give a detailed explanation of what is and what is not included in your price. If you quote a price, tell them why you choose that price and be specific. If you need more information, ask the customer specific questions so that they know what information you need. 

Provide next steps

In many cases the customer is turning to a professional for guidance. Tell the customer what to expect when they hire you and explain the next steps. You will definitely stand out when you are the only pro that let's the customer know what happens after they choose to hire you. Also, you will do well by making yourself available for a call. Add you contact information in your quote and inviting the customer to call you will surely provide you with a better chance to be hired.

If you follow these guidelines,  you will create well written quotes that address the needs of the customer, which will surely get you hired.

Still need help? Contact Us at 1-888-DRIVING (374-8464)

We all look at reviews prior to selecting a business off the Internet.  Reviews have a proven track record of getting professionals new business!

All customers are looking for reliable and experienced professionals. Show customers you are right for them by getting reviews on your profile. We make getting reviews easy and we encourage all professionals to get as many reviews as possible. Your private review link can be found on your profile in the Reviews section.  

Use your Yelp and BBB reviews from past and current customers.

We've built an easy to use tool right inside your account so the minute you create a profile, you can link your Yelp and BBB Reviews to your profile.

Get reviews from new customers.

When you are hired through us new customers will automatically be asked to review your business.

*Note:  We also ask you review your experience with the customer.  This way, both parties have an opportunity to share their experiences with each other.

Where do I see my reviews?

Your reviews are displayed on your profile and may appear in other places on site too. They will also be clearly visible on the quotes you send to customers.

Still need help? Contact Us at 1-888-DRIVING (374-8464)

Credits expiration policy

Credits never expire. If your schedule fills up or you are otherwise temporarily unable to use your credits, your credits will remain in your account until you are ready to use them again.

Prohibited Services

For the safety of our users we do not offer the following types of services:

• Trade or Barter services
• Duplicate services
• Third-party services
• Services deemed illegal in the United States
• Fraudulent services
• Lending services
• Sexual or inappropriate services

Still need help? Contact US at 1-888-DRIVING (374-8464)

Making sure the business you hire knows exactly what you expect from the beginning is an important part to achieving the best possible results for you and the business of your choice.

Communication is key

Once you have hired a business, be sure to connect with them directly. Explain to them exactly what your needs are, when you want things done, and what you expect the outcome to be. Make sure the business has every piece of information they need so they can provide the best service possible.

Stay involved

Do not wait to express your discontent. At any point, if there is something not to your liking, let the business know. Our trusted professionals want to provide satisfactory service and unless you tell them something is wrong, they likely do not realize it.

Maintain records

It is always a good idea to keep a record of what you told the business and when. Write down the expectations you shared with the business. Keep track of your meetings. This is just a good practice for any transactional relationship.

Still need help? Contact Us at 1-888-DRIVING (374-8464)